Effective Date: April 2nd, 2025

The data controller of the personal data collected and processed through the website www.gandaia.store is by MUSTIQUE, LDA. This Privacy Policy shall also apply to the sales conducted and the services rendered through our e-commerce platforms and physical stores.

MUSTIQUE, LDA is an entity registered in Portugal with NIF/VAT PT514310987 with its registered office located at: Rua Manuel Assunção Mestre 22, 7780-199 Castro Verde, Portugal, and with the email address: support@gandaia.store

Information We Collect

a. Personal Information

When you make a purchase or sign up for an account, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment providers)

b. Non-Personal Information

We may also collect:

• IP address
• Browser type
• Device information
• Website usage data through cookies and analytics tools

We collect your personal information such as your name, phone number, email address and billing address when you place an order with us. That information is collected so we can process and fulfill your order plus send you all necessary information including shipping information and the status of your order. Payment information, like credit card numbers, is processed by Stripe, a PCI certified payment service which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How We Use Your Information

We use the collected information for:

• Processing and fulfilling orders
• Providing customer support
• Improving our website and services
• Sending marketing emails (with your consent)
• Preventing fraud and ensuring website security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


We implement security measures to protect your data. However, no online transmission is 100% secure. Please ensure your account details remain confidential.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service providers (e.g., payment processors, shipping carriers)
• Legal authorities when required by law or to prevent fraud
• Marketing platforms (only with your consent)

It is important to us that you feel safe when you pay with Klarna or use any of our other services. Therefore, we are providing all the information about how we use your personal data in this privacy notice:

- Please check Klarna's Privacy Policy for Portugal (minimum order value: 50€)

Português: Para oferecer os métodos de pagamento da Klarna, no momento do pagamento, podemos transmitir à Klarna durante o processo de compra os seus dados pessoais incluídos no formulário de contato e detalhes do pedido, para que Klarna possa avaliar se você atende aos requisitos para acessar seu métodos de pagamento e para adaptar esses métodos de pagamento ao seu perfil. Os seus dados pessoais são processados de acordo com as disposições da política de privacidade da Klarna.

The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

The internet is an open network and therefore a user’s personal data might circulate on the web with no safety conditions. Therefore, risking to be accessed and used by third party people or entities that are not authorised. In such cases MUSTIQUE, LDA cannot be held responsible for acts of invasive behaviours.

Nonetheless, MUSTIQUE, LDA will try to work closely together with its users to ensure that such situations do not occur.

We use cookies and similar tracking technologies to:

• Improve website functionality
• Analyze website traffic
• Personalize your shopping experience

You can manage cookie preferences in your browser settings.

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Opt out of marketing communications
• Restrict certain data processing

To exercise these rights, contact us at support@gandaia.store

We may update this policy occasionally. Any changes will be posted on this page with the updated effective date.

For any questions about the Privacy Policy, contact us at:

GANDAIA (MUSTIQUE, LDA)
Email: support@gandaia.store
Address: Rua Manuel Assunção Mestre 22, 7780-199 Castro Verde, Portugal