Gandaia ships worldwide.
Orders placed until 10am (Lisbon time) are dispatched on the same business day. We deliver your order to your personal postal address.
Our national carrier to Portugal and Spain is BATCH.
Our international carriers are DHL Express and FedEx.
Orders are generally delivered between 1-4 business days from the moment the shipping confirmation e-mail is sent. Kindly note that delays may be caused by delays in payment authorizations, product availability or customs delays. During the sales period the large amount of orders may also result in longer delivery times.
Gandaia offers free express worldwide shipping on orders over 250€.
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail and a WhatsApp text with a tracking number.
CARRIER: Batch
Same day delivery: 8€
1-3 business days: 4€
Free from: 250€
Free returns & exchanges
LISBON: LOCAL PICK-UP
(CAMPO DE OURIQUE OFFICE)
We are pleased to offer Same-Day Local Pick-Up at our Campo de Ourique Office between 11am and 5pm, from Monday to Friday. Orders ready within 24h after confirmation (during business hours).
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail and a WhatsApp text with a tracking number.
CARRIER: Batch
1-2 business days with DHL Express / FedEx: 12€
2-4 business days with BATCH: 6€
Free from: 250€
Return cost: 5€
Free exchanges
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail with a tracking number.
CARRIER: DHL Express / FedEx
1-2 business days: 12€
Free from: 250€
Return cost: 10€
Free exchanges
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail with a tracking number.
CARRIER: DHL Express / FedEx
1-2 business days: 15€
Free from: 250€
Return cost: 10€
Free exchanges
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail with a tracking number.
Duties, Customs & Taxes Included - all orders are shipped with DDP (Delivery Duty Paid), meaning all duties, customs and taxes are paid by GANDAIA. No extra charges will be applied.
CARRIER: DHL Express / FedEx
1-3 business days: £20
Free from: £250
Return cost: £15
Free exchanges
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail with a tracking number.
Duties, Customs & Taxes Included - all orders are shipped with DDP (Delivery Duty Paid), meaning all duties, customs and taxes are paid by GANDAIA. No extra charges will be applied.
CARRIER: DHL Express / FedEx
1-3 business days: 25 CHF
Free from: 250 CHF
Return cost: 15 CHF
Free exchanges
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail with a tracking number.
CARRIER: DHL Express / FedEx
1-3 business days: 25€
Free from: 250€
Return cost: 20€
Free exchanges
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail with a tracking number.
Duties, Customs & Taxes Included - all orders are shipped with DDP (Delivery Duty Paid), meaning all duties, customs and taxes are paid by GANDAIA. No extra charges will be applied.
CARRIER: DHL Express / FedEx
1-3 business days: $15
Free from: $250
Return cost: $12
Free exchanges
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail with a tracking number.
CARRIER: DHL Express / FedEx
2-4 business days: $22
Free from: $250
Return cost: $15
Free exchanges
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail with a tracking number.
Duties, Customs & Taxes Included - all orders are shipped with DDP (Delivery Duty Paid), meaning all duties, customs and taxes are paid by GANDAIA. No extra charges will be applied.
CARRIER: DHL Express / FedEx
2-4 business days: 55 AUD
Free from: 400 AUD
Return cost: 45 AUD
Free exchanges
All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail with a tracking number.
CARRIER: DHL Express / FedEx
2-5 business days: 35€
Free from: 250€
Return cost: 25€ or the equivalent in local currency
Free exchanges
EUROPEAN UNION, UK, SWITZERLAND, USA & AUSTRALIA
All duties, customs and taxes are included, meaning nothing will be charged.
REST OF EUROPE & REST OF THE WORLD
You may be subject to local import taxes and duties once your package reaches your country. GANDAIA has no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges.
The customer may assume full responsibility for all postal charges, return shipment costs, custom fees, and handling charges if they decline to accept a parcel due to import duties or taxes.
If the country of destination is not found at checkout, please contact our customer service team at support@gandaia.store to check the fee.